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 Admin and Customer Service Coordinator
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Our client is a small successful family run business and are looking for an Admin / Customer Service Coordinator.  This can either be a full time or part time role.  Based in Dandenong South, you will be reporting to the Sales and Marketing Manager and is office based.

Duties and Responsibilities

  • Answer emails and calls promptly and professionally
  • Engage with online reviews to boost our image.
  • Participate in trade shows, occasionally on weekends.
  • Manage customer order and shipments effectively.
  • Work with Directors on stock levels and orders.
  • Manage the process for customer returns and repairs.
  • Support marketing initiatives.
  • Administration: Other office support as directed.
  • Create and implement suggestions to improve business and drive sales.
  • Perform other customer service tasks as needed.
  • Any other duties as required.

Skills and Experience

  • 1 year minimum experience in a similar role.
  • Solid computer skills.  Google Sheets and Docs experience highly regarded.
  • Excellent communication skills both written and verbal
  • Excellent customer service skills
  • Excellent stakeholder dispute resolution skills
  • A good team player
  • Working hours flexibility to accommodate customer requirements

A generous salary is on offer for the right candidate (depending on experience), plus super and an annual bonus.

If this role sounds like you then we would love to hear from you.  Click the APPLY button now!

Job No. 186
Job will close: 21 Feb 25
Job Location: Dandenong South
Our client is a small successful family run business and are looking for an Admin / Customer Service Coordinator.  This can either be a full time or part time role.  Based in Dandenong South, you will be reporting to the Sales and Marketing Manager and is office based.

Duties and Responsibilities

  • Answer emails and calls promptly and professionally
  • Engage with online reviews to boost our image.
  • Participate in trade shows, occasionally on weekends.
  • Manage customer order and shipments effectively.
  • Work with Directors on stock levels and orders.
  • Manage the process for customer returns and repairs.
  • Support marketing initiatives.
  • Administration: Other office support as directed.
  • Create and implement suggestions to improve business and drive sales.
  • Perform other customer service tasks as needed.
  • Any other duties as required.

Skills and Experience

  • 1 year minimum experience in a similar role.
  • Solid computer skills.  Google Sheets and Docs experience highly regarded.
  • Excellent communication skills both written and verbal
  • Excellent customer service skills
  • Excellent stakeholder dispute resolution skills
  • A good team player
  • Working hours flexibility to accommodate customer requirements

A generous salary is on offer for the right candidate (depending on experience), plus super and an annual bonus.

If this role sounds like you then we would love to hear from you.  Click the APPLY button now!

 
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