IT Infrastructure Technician
Dandenong South
The Wurth Group is a
private, family organisation. We strive to deliver the highest possible
customer satisfaction through quality products and services. With 80,000
employees globally and revenue exceeding 20 billion Euro, we love what we do
and we are proud of it.
Locally, Wurth
Australia operates from a state-of-the-art building in Dandenong South. With
465 sales representatives servicing over 56,000+ customers all around
Australia, we are proud to offer our customers a comprehensive range of tools,
fasteners and consumables, as well as systems and service solutions.
The IT Infrastructure Technician
will be responsible for the implementation and maintenance of Wurth's IT
infrastructure with emphasis on network and communication systems. You will
also be responsible for the reliability, performance, and security of the
company's infrastructure components to ensure maximum uptime and business
continuity.
Reporting
to IT Service Desk Manager and IT Operations, your Responsibilities will
include but not limited to:
- Managing and applying
updates for infrastructure components, including LAN, WAN, servers, switches,
routers, and network-attached devices to ensure optimal performance and
security.
- Regularly patching systems,
software, and firmware to address vulnerabilities and maintain system
integrity.
- Continuously monitoring the
company's infrastructure to identify and resolve potential issues proactively.
- Developing and maintaining
accurate documentation, diagrams, and procedures to support infrastructure
operations and projects.
- Assisting in the design,
deployment, and management of the company's infrastructure, including
overseeing the health of the endpoint fleet.
- Providing technical support
to resolve ongoing issues related to infrastructure components and ensuring
prompt responses to support calls and Service Desk tickets.
- Diagnosing and resolving
operating system, endpoint, server, and networking issues (Microsoft Windows /
Mac OSX) to minimize downtime and ensure smooth operations.
- Working closely with key
stakeholders, including local and global partners, and participating in
infrastructure projects such as server, storage, and virtualization
initiatives.
- Coordinating with
third-party support and vendors to resolve issues and implement solutions
effectively.
- Conducting asset audits and
assisting in the creation and updating of Service Desk procedures to ensure
compliance and efficiency.
To be considered for this opportunity, you will possess:
- Relevant IT qualifications
and/or industry experience ITIL certification would be advantageous
- Tertiary qualification in
Technology discipline or relevant industry experience
- Great organisational and
time management skills
- Operating system knowledge
including Windows and IOS
- Excellent verbal and
written communication skills
- Analytical and problem
solving skills
- Microsoft Office suite of
products knowledge
Why
we are WURTH it!
- Local role based in our brand new state of the art head office in
Dandenong South
- On site secure parking
- Collaborate on exciting projects to develop innovative solutions
- Development opportunity Mentoring and training provided.
- Work with some of the latest technologies.
- Free access to our Employee Assistance Program (EAP)
- Great access to a wide range of optional online training modules
- Generous uniform allowance
- We are aligned and proud to support Beyond Blue
Diversity and Inclusion
Diversity and inclusion
sit at the heart of the Wurths Core Values. We are committed to building
a workforce that is representative of the communities in which we live, work
and operate. Our culture thrives on mutual respect, teamwork and diversity
of thought in the workplace.
Culture
We care about our
people and are dedicated to seeing our employees work together in an
environment that fosters the true meaning of collaboration; a culture that
creates the highest quality, cutting-edge products, long-lasting relationships,
and improved organisational and individual capabilities. We aim to give our
employees an opportunity to grow and develop their careers.
All final applicants for this position will be asked to consent to
a criminal record check. Please note that individuals with criminal records are not automatically ineligible
to apply for this position. Each application will be considered on its
merits. Please see our Privacy Policy and our Privacy Collection Notice
located on our website www.wurth.com.au in
relation to the collection of your personal information during the recruitment
process.
If
you have any questions, please contact our national Recruitment Team on 03 8788
1199.
No Recruitment Agencies please.