Wurth Australia -
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Job Vacancy Details - Expanded View

CUSTOMER SERVICE OFFICER

 

Dandenong South

 

Company Portrait - A Global Perspective

The Wurth Group is a world market leader in the trade of assembly and fastening material. The Wurth Group consists of over 400 companies in more than 80 countries and has over 74,000 employees worldwide. According to the preliminary annual financial statement, the Wurth Group generated sales of EUR 12.7 billion in 2017. 

 

About Wurth Australia
Wurth Australia has been supplying assembly products within the automotive, construction and engineering industries for over 70 years. We have approximately 550 employees visiting 47,000 customers and selling our wide range of uniquely branded workshop supplies.

Join the Wurth Team 
We currently have an exciting opportunity for a Customer Service Officer to work in a fast pace inbound sales environment supporting both internal and external customers.

 

Reporting to the Customer Service Manager, your responsibilities will include:

  • Providing exceptional phone based service and support to our salesforce and customers
  • Monitoring and actioning a variety of email enquires
  • Data Processing
  • Assisting with enquiries and sales at our trade counter
  • Assisting with front office reception as required

To be considered for this opportunity, you will possess:

  • A passion for delivering first class customer service
  • Strong verbal and written communication skills
  • The ability to work in a fast-paced environment
  • The flexibility to work from 8.00am to 5.00pm with occasional later shifts
  • The ability to work as part of a team and deal with high call volumes
  • Knowledge of our products would be an advantage but not essential

Whilst industry related experience would be beneficial in this role, we are willing to provide full training to an enthusiastic and driven individual who is prepared to learn and develop themselves in their career.

For more information regarding Wurth Australia and this opportunity, visit our website at https://www.wurth.com.au/

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically ineligible to apply for this position. Each application will be considered on its merits.

If you have any questions, please contact our national Recruitment Team on 03 8788 1199

No Recruitment Agencies Please.

Job No. 969
Job will close: 23 Feb 19
Job Location: Dandenong South (VIC)

CUSTOMER SERVICE OFFICER

 

Dandenong South

 

Company Portrait - A Global Perspective

The Wurth Group is a world market leader in the trade of assembly and fastening material. The Wurth Group consists of over 400 companies in more than 80 countries and has over 74,000 employees worldwide. According to the preliminary annual financial statement, the Wurth Group generated sales of EUR 12.7 billion in 2017. 

 

About Wurth Australia
Wurth Australia has been supplying assembly products within the automotive, construction and engineering industries for over 70 years. We have approximately 550 employees visiting 47,000 customers and selling our wide range of uniquely branded workshop supplies.

Join the Wurth Team 
We currently have an exciting opportunity for a Customer Service Officer to work in a fast pace inbound sales environment supporting both internal and external customers.

 

Reporting to the Customer Service Manager, your responsibilities will include:

  • Providing exceptional phone based service and support to our salesforce and customers
  • Monitoring and actioning a variety of email enquires
  • Data Processing
  • Assisting with enquiries and sales at our trade counter
  • Assisting with front office reception as required

To be considered for this opportunity, you will possess:

  • A passion for delivering first class customer service
  • Strong verbal and written communication skills
  • The ability to work in a fast-paced environment
  • The flexibility to work from 8.00am to 5.00pm with occasional later shifts
  • The ability to work as part of a team and deal with high call volumes
  • Knowledge of our products would be an advantage but not essential

Whilst industry related experience would be beneficial in this role, we are willing to provide full training to an enthusiastic and driven individual who is prepared to learn and develop themselves in their career.

For more information regarding Wurth Australia and this opportunity, visit our website at https://www.wurth.com.au/

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically ineligible to apply for this position. Each application will be considered on its merits.

If you have any questions, please contact our national Recruitment Team on 03 8788 1199

No Recruitment Agencies Please.

 
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