Wurth Australia -
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Customer Management Coordinator
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Job Vacancy Details - Expanded View

Customer Management Coordinator 

Dandenong South   

Company Portrait - A Global Perspective

The Wurth Group is a world market leader in the trade of assembly and fastening material. The Wurth Group consists of over 400 companies in more than 80 countries and has over 74,000 employees worldwide. According to the preliminary annual financial statement, The Wurth Group generated total sales of EUR 12.7 billion in 2017.

About Wurth Australia

Wurth Australia has been supplying assembly products within the automotive, construction and engineering industries for over 70 years. We have approximately 550 employees visiting 47,000 customers and selling our wide range of uniquely branded workshop supplies.

About this role.

Due to our continuous growth we have an exciting opportunity for a Customer Management Coordinator to join our Customer Management Team, this role is based in Dandenong South. This role provides strong administration and practical support to both the Customer Management Team and our customers.

 

Reporting to the Customer Management Team Leader, your key responsibilities will include:

  • Coordinating and updating the Wurth Customer Database in our IT system WS1.
  • Supporting activities to increase the number of active customers.
  • Improving customer satisfaction and sales growth through assistance of our customers and the sales force.
  • Streamline existing and develop new processes that can help Wurth Australia keep their customers inspired and encourage long-term business relationships
  • Support the creation of reporting on customer figures for various stakeholders

Key to your success will be:

  • The successful candidate will have a high level of accuracy and attention to detail.
  • The ability to demonstrate outstanding customer service skills.
  • Be able to work in a team and be a team player.
  • Have an ability to prioritise your work in a fast paced and busy environment.
  • Have advanced computer skills including Outlook, Excel, Powerpoint and SAP(WS1).

 

 

Whilst industry related experience would be beneficial in this role, we are willing to provide full training to an enthusiastic and driven individual who is prepared to learn and develop themselves in their career.

For more information regarding Wurth Australia and this opportunity, visit our website at https://www.wurth.com.au/

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically ineligible to apply for this position. Each application will be considered on its merits.

If you have any questions, please contact our national Recruitment Team on 03 8788 1199.

No Recruitment Agencies Please.

Job No. 977
Job will close: 12 Apr 19
Job Location: Dandenong South (VIC)

Customer Management Coordinator 

Dandenong South   

Company Portrait - A Global Perspective

The Wurth Group is a world market leader in the trade of assembly and fastening material. The Wurth Group consists of over 400 companies in more than 80 countries and has over 74,000 employees worldwide. According to the preliminary annual financial statement, The Wurth Group generated total sales of EUR 12.7 billion in 2017.

About Wurth Australia

Wurth Australia has been supplying assembly products within the automotive, construction and engineering industries for over 70 years. We have approximately 550 employees visiting 47,000 customers and selling our wide range of uniquely branded workshop supplies.

About this role.

Due to our continuous growth we have an exciting opportunity for a Customer Management Coordinator to join our Customer Management Team, this role is based in Dandenong South. This role provides strong administration and practical support to both the Customer Management Team and our customers.

 

Reporting to the Customer Management Team Leader, your key responsibilities will include:

  • Coordinating and updating the Wurth Customer Database in our IT system WS1.
  • Supporting activities to increase the number of active customers.
  • Improving customer satisfaction and sales growth through assistance of our customers and the sales force.
  • Streamline existing and develop new processes that can help Wurth Australia keep their customers inspired and encourage long-term business relationships
  • Support the creation of reporting on customer figures for various stakeholders

Key to your success will be:

  • The successful candidate will have a high level of accuracy and attention to detail.
  • The ability to demonstrate outstanding customer service skills.
  • Be able to work in a team and be a team player.
  • Have an ability to prioritise your work in a fast paced and busy environment.
  • Have advanced computer skills including Outlook, Excel, Powerpoint and SAP(WS1).

 

 

Whilst industry related experience would be beneficial in this role, we are willing to provide full training to an enthusiastic and driven individual who is prepared to learn and develop themselves in their career.

For more information regarding Wurth Australia and this opportunity, visit our website at https://www.wurth.com.au/

All final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically ineligible to apply for this position. Each application will be considered on its merits.

If you have any questions, please contact our national Recruitment Team on 03 8788 1199.

No Recruitment Agencies Please.

 
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